Dear Poloniex Users,
Poloniex provides top-tier OTC services with excellent liquidity, prices, and user experience. We prioritize the safety of our users' assets by implementing stringent risk control measures during transactions. However, some users are involved in cross-platform arbitrage or proxy purchasing on the OTC crypto market. Consequently, funds from other platforms are flowing into Poloniex accounts, creating significant security vulnerabilities. To address this issue, we will further strengthen our risk control efforts.
The Poloniex OTC Transaction Policy includes specific provisions for handling users triggering risk control measures due to activities such as cross-platform OTC arbitrage and proxy purchasing. The measures include multiple times of facial recognition, delayed withdrawals, anti-money laundering review, and restrictions on assets in the account and associated accounts. If our risk control system detects such behavior involving our advertisers or their accounts, appropriate actions will be taken, such as disabling trading services or revoking the advertiser's qualification. If such behavior causes asset issues for other users, we may consider using the advertiser's security deposit for compensation.
We will further enhance our ability to identify and manage cross-platform risks based on the analysis of users' trading behavior and on-chain activities. Additionally, we will consistently expand our risk control and handling measures, reinforce risk control capabilities and investments, and minimize security risks to create a fair, secure, and reliable trading environment.