Dear Poloniex Users,
Poloniex is pleased to announce that our deposit and withdrawal services are expected to resume starting from November 30, 2023, at 02:00 (UTC). To prioritize the safety of your funds, we have decided to implement a phased resumption for these services. Initially, TRX deposits and withdrawals will be restored, followed by BTC, ETH, USDT, and more cryptocurrencies within the next two weeks.
Additionally, we are actively working on introducing new listings, which will be available in the near future. Furthermore, we kindly request all users to utilize the newly updated deposit addresses once they become available. Please note that failure to use the updated addresses for deposits will result in the funds not being credited. We apologize for any inconvenience this may cause and appreciate your understanding.
Poloniex, with a decade-long operational record, has consistently maintained a 100% reserve for user funds. We are committed to ensuring that all user funds are fully redeemable and processing every withdrawal request promptly. Regrettably, the recent hack necessitated the temporary suspension of our deposit and withdrawal services for nearly 20 days. All Poloniex team members sincerely apologize for any inconvenience caused to our users. We reiterate our assurance that user funds are secure and will honor every redemption request. Our team has learned from this incident and is fortifying the platform's security infrastructure, making it a top priority moving forward.
To express our gratitude for your ongoing support and trust, Poloniex has partnered with HTX DAO to launch an extraordinary airdrop to reward all our users. With this airdrop, you will get rewarded based on your average asset balance on Poloniex. The asset balance calculation will commence from December 1, 2023. The tokens for the airdrop will be drawn from a premium project that is about to be listed. We will unveil the specific details of this event in December. Please keep an eye on our updates.
November 29, 2023
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Cryptocurrency investment is subject to high market risk. Please make your investments cautiously. You are solely responsible for your investment decisions and Poloniex is not liable for any losses you may incur. Past performance is not a reliable predictor of future performance. You should only invest in products you are familiar with and where you understand the risks. We are committed to providing users with a service that is safer, more efficient, and more reliable for the trading of digital assets.