Poloniex customers who wish to buy or sell crypto with Simplex are subject to their KYC requirements, review process, and banking requirements.

With Simplex Banking customers can:

• Buy 15+ crypto assets with a bank transfer
• Sell BTC and USDT for Euros and transfer to any bank account
• Get a personal IBAN to easily transfer money in and out of the ecosystem
• Enjoy one-click buy and sell after a one-time account setup

Simplex Eligibility Checklist

✓ Poloniex customers in the following countries will be able to purchase crypto using their debit and credit card with Simplex:

Andorra, Argentina, Australia, Austria, Bahrein, Belgium, Brazil, Brunei, Bulgaria, Chile, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, France, French Polynesia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Hong Kong (China), Hungary, India, Ireland, Isle of Man, Italy, Japan, Korea, Kuwait, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Martinique, Metropolitan France, Moldova, Montenegro, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Sint Maarten, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan (China), Turkey, United Kingdom.

More information can be found here.

✓ Poloniex customers in the following countries will be able to purchase crypto using their Simplex bank account:

Andorra, Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, New Zealand, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom.

More information can be found here

Eligibility FAQ

My account says I am ineligible but I live in a supported country — what do I do?

Please get in touch with our team at support@poloniex.com for assistance. Soon you will be able to update your Profile Information on your own, directly in the app.