Poloniex customers who wish to buy BTC with Simplex are subject to our KYC requirements, review process, and our banking requirements.
Simplex Eligibility Checklist
✓ Poloniex customers in the following countries will be able to purchase BTC with Simplex:
Andorra, Argentina, Australia, Austria, Bahrein, Belgium, Brazil, Brunei, Bulgaria, Chile, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, France, French Polynesia,Germany, Gibraltar, Greece, Greenland, Guadeloupe, Hong Kong (China), Hungary, India, Ireland, Isle of Man, Italy, Japan, Korea, Kuwait, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Martinique, Metropolitan France, Moldova, Montenegro, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Sint Maarten, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan (China), Turkey, United Kingdom.
✓ Your Poloniex profile must be verified and you must have the minimum KYC information on file.
My account says I am ineligible but I live in a supported country — what do I do?
Please get in touch with our team at email@example.com for assistance. Soon you will be able to update your Profile Information on your own, directly in the app.