It is your responsibility to avoid scammers

Please keep in mind that you are responsible for keeping your login credentials, 2FA codes, email address, and devices safe. If you provided this information to a malicious site, they have the ability to access your Poloniex account.

Please make sure you check that you are on the correct site before entering any login details or 2FA codes. The site should always be: https://poloniex.com. 

We do not currently have any affiliation with any third party websites, especially sites claiming to provide trading bots or scripts. If you enter credentials or API keys into an unofficial app or website, you are sharing your credentials with a potentially malicious party. This could lead to a loss of assets.

We highly recommend that you use a strong password, strong passcode, or biometric authentication on any computer or mobile device where you log into the Poloniex website or app.

Additionally, please make sure that your email accounts and devices are safe and protected. Shared devices such as internet cafes, public computers, public WiFi, etc. are high risk, and if someone has access to your cell phone, they could potentially login and make unauthorized transactions.

Coin Listing Scams

Poloniex never requests payment for coin listings. In case you have been contacted and asked for a payment, we advise that you do not reply with payment or any other information and contact our support team.

LinkedIn Job Offer Scams

Poloniex’s recruiters will only send you interview invitations through official emails ending with @poloniex.com. Poloniex recruiter will not ask for a picture ID nor will we ask for bank account statements at any point in the recruiting process

Scammers who swindle the hiring process might send you a check. They’ll tell you to keep part of the money for your services and then send the rest to someone else. That is a scam and the check is fake. It can take weeks for a bank to discover this, but once they do, the bank will want you to repay that full amount. So: if you get an offer that includes depositing a check and then using some of the money for any reason, that’s a scam. Walk away.

Official Poloniex Channels and Communications

For a list of all legitimate Poloniex websites, social media channels, emails, and support options please visit this Help Center article.