Why do we need this?
This lets us know that the image is current, and it makes it difficult for someone to fake your identity.
Note: Only our security staff who are trained to handle identity verifications will see your image once you submit them. They are then encrypted and stored offline.
You and the hand-written note should both be clearly visible.
Both the face and note must be perfectly readable and in sharp focus. Any portion of the note covered by your fingers, hair, pet, shadow, sleeve, jewelry, etc. will be promptly rejected, slowing down your ability to complete your profile.
Here are some other examples of verification photos we may request:
Funds transfer verification photo:
Name change verification photo:
Address change verification photo:
Disable 2FA verification photo: