Poloniex offers institutions, both large and small, access to a curated selection of crypto asset trading pairs, dedicated customer support, API services and more. Our new streamlined account opening process allows institutions to easily onboard to the Poloniex exchange.
Please click here to get started.
Why would I want to open a Poloniex institutional account rather than an individual account?
Institutional Poloniex accounts are required for any accounts being opened on behalf of non-individuals. Institutional accounts offer higher withdrawal limits and professional customer support from a dedicated team of Account Managers in our Client Services department. Our highly trained team will guide each institutional customer through the onboarding process, coordinate issue resolution across multiple teams and support ongoing trading activities.
What are the steps for opening a Poloniex institutional account?
Please visit here to start the onboarding process. Do not hesitate to email us at email@example.com with questions or if you require assistance.
What documentation is required to open a Poloniex institutional account?
Below are the key requirements to open a Poloniex institutional account:
- Certificate of Incorporation; Articles of Org or any other applicable charter documents
- Name of each person authorized to trade
- Email verification
Additional documentation and information may be required based on the type of institution being onboarded.
Does an institutional Poloniex account come with higher withdrawal limits than an Individual account?
Yes. After onboarding is complete, we will work with your team to identify the appropriate withdrawal limit. Depending upon the requested withdrawal limit, additional documentation and/or information may be required.
What kind of customer support is offered for Poloniex institutions?
Institutions seeking to do business with Poloniex will be supported by a dedicated team of account managers in our Client Services department. These highly trained team members will guide each institution through the process, coordinate issue resolution across multiple teams and support ongoing activities. Institutions will engage with our account managers via a unique email address, and as needed, can be supported by scheduled phone calls as well.
Does Poloniex offer institutional customers API access? What APIs are available?
Yes, all institutions have API access. For more information, please visit poloniex.com/support/api.
Does Poloniex offer sub-account management?
No. This is high on our roadmap but unavailable at this time. We do offer other alternatives to allow multiple users to access an institutional account. Our team can walk you through those options.
Are any additional security features offered to Poloniex institutional customers?
Yes. We offer our institutional customers the ability to add a whitelisting security feature to their account. Once active, funds can only be sent to whitelisted addresses that you designate via a direct connection with your Poloniex account manager.
To get started opening a Poloniex institutional account, please start here now!