As a peer company in the crypto industry, we are saddened by the recent news from FCoin and feel deeply sorry for their customers’ losses. We understand the difficult decisions that come with operating a crypto exchange and believe that as an industry, we need to work together to provide services that customers can rely on.

As our partner, Justin Sun, founder of TRON and CEO of BitTorrent, has generously offered to give 1,000 BTT to every user who suffered losses in the FCoin incident as a personal endeavor to help them find a trustworthy exchange moving forward. 

From today until June 30, 2020, every FCoin user who suffered losses is eligible to receive 1,000 BTT after signing up for Poloniex. To receive your BTT, please send proof of your FCoin account to services.cn@poloniex.com along with your Poloniex account email address. We understand how disheartening this incident must be for everyone involved. If there is anything we can do to help as you get set up on Poloniex, please let us know.