We launched Poloniex Futures in beta on July 10, 2020. In our beta, you can test out trading Bitcoin futures in a risk-free environment. Our article below outlines some of the most commonly asked questions about our beta. For more information on Futures trading, please visit our Futures Trading FAQ.
What is the difference between the beta and when you fully launch?
During our beta period, customers cannot transfer funds into or out of their Futures wallet. We will deposit 10,000 USDT of demo money into each customer’s Futures wallet for you to test out trading on Poloniex Futures without needing to use your own funds. When Poloniex Futures is no longer in beta and is fully launched, you will no longer have the demo money in your account and will be able to transfer your own funds into and out of your Futures wallet.
What is demo money?
Demo money refers to the USDT we have deposited into your Futures wallet for you to test trading on Poloniex Futures. This is not real money and you are not able to transfer it out of your Futures wallet. Demo money will be fully cleared out from your account before we come out of our beta period.
I ran out of demo money, can you give me more?
As we begin different competitions and campaigns during our beta period, we may re-deposit demo money into customers’ accounts so that all customers can participate. Unfortunately, we cannot deposit more demo money into individual accounts outside of the scenario above.
Why is my order history missing?
As we are in a beta period, some things will be a little different from when we fully launch Poloniex Futures. When we re-deposit demo money into accounts, we may have to clear out some other information (like order history). If your order history is missing and it is not during a time when we added more demo money to your account, please reach out to us so we can help you troubleshoot the issue.
Why do I see my Futures balance in my Futures wallet but not in my total balance?
Since the funds in your Futures wallet are demo money, we are not currently showing it in your total account balance. Once we are out of beta and the demo money has been cleared, your Futures balance will show in your total balance.