From time to time we receive lists from third-party services that contain potentially compromised email addresses and passwords. While these lists are not usually related to Poloniex users specifically, we evaluate them closely to determine whether or not a customer’s account information could be compromised. We will then take additional steps to protect a customer’s account, like proactively resetting their password, if we determine that their account information could be compromised.
If you recently received an email from us about this, you can find details on how to reset your Poloniex password, please visit our Help Center article here. We recommend selecting a unique, secure password and enabling two-factor authentication (2FA) on your account if it is not currently enabled. Please find instructions on how to enable 2FA in this Help Center article.