Prohibited Countries

Certain countries are prohibited from accessing the exchange and the users from these countries are blocked at the IP level.

Afghanistan, Burma, the Chinese Mainland, Crimea, Cuba, Democratic Republic of Congo, Iran, Iraq, Ivory Coast, Libya, Mali, North Korea, Palestine, Somalia, Sudan, Syrian Arab Republic, Yemen, Zimbabwe, the United States and all US Territories (such as American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and US Virgin Islands).

Prohibited Countries for Futures

Afghanistan, Burma, Burundi, the Chinese Mainland, Crimea, Cuba, Democratic Republic of Congo, Iran, Iraq, Ivory Coast, Libya, Mali, Morocco, North Korea, Palestine, Somalia, Sudan, Syrian Arab Republic, Yemen, Zimbabwe, the United States and all US Territories (such as American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and US Virgin Islands).

Eligibility FAQ

My account says I am ineligible but I live in a supported country — what do I do?

Please get in touch with our team at support@poloniex.com for assistance. Soon you will be able to update your Profile Information on your own, directly in the app.

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Prohibited Countries